What is the check-in and check-out policy at Best Western Priory Hotel?
Check-in is from 15:00 and check-out is by 11:00.
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BEST WESTERN PRIORY HOTEL, Bury St. Edmunds
56US$
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Key details
About the Hotel
Tollgate,
Bury St. Edmunds,
United Kingdom,
IP32 6EH,
Suffolk
- Less than 15 minutes on foot from the centre of Bury St Edmunds
Very good
7.6
7.4
3.8
3.5
Loved by Best Western Priory Hotel guests
"We were allotted a room away from the main building which was very conveniently situated for our dog to access the large established gardens."
"The bedroom was a great size and really comfy, an absolutely huge and comfy bed."
"Lovely hotel, peaceful in beautiful grounds"
Accommodations
Best Western Priory Hotel offers a variety of well-appointed rooms suitable for both leisure and business travelers. Guests can choose from comfortable options that include
Dining
The hotel features on-site dining with a restaurant earning
Event Spaces
The hotel presents excellent banqueting facilities, well-suited for weddings and corporate meetings. With a capacity of 100 guests for receptions and facilities for civil ceremonies, the venue ensures seamless event planning. Natural daylight enhances the purpose-built meeting room, featuring modern amenities and
Location and Accessibility
Best Western Priory Hotel is located in Bury St. Edmunds, set within
Pet-Friendly Policies
The hotel accommodates pets in selected rooms and allows dogs in the lounge and bar areas. Guests pay a fee of
Highlights
Location: Historic priory walls
Dining: 1 AA Rosette
Event Spaces: Capacity 100 guests
Accessibility: Disabled access rooms
“This Grade II listed hotel offers more than just a convenient location near Bury St Edmunds attractions; the privately owned property impresses with warm hospitality and tranquil landscaped gardens. The refurbished restaurant and bar, along with personalized service for special occasions, also caught my attention. For those seeking a romantic getaway with historic charm, it warrants consideration.”
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Select your room type
The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
Superior Double Room
2 persons
140 sq. feet
1 Double bed
room details
Classic Twin Room
2 persons
140 sq. feet
2 Single beds
room details
Classic Single Room
2 persons
130 sq. feet
1 Single bed
room details
Classic Double Room Non-Smoking
2 persons
140 sq. feet
1 Double bed
room details
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Room rates & availability calendar
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Amenities & services
Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
General
- No smoking on site
- Parking
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Golf course
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Board games
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Garden area
- BBQ facilities
- Leisure/ TV room
Room features
- Free Wi-Fi in rooms
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
- Trouser press
Media
- Direct dial telephone
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Dining Onsite
Best Western Priory Hotel beckons with its delightful dining options, featuring an innovative menu that caters to a diverse palate. Guests can indulge in hearty meals while surrounded by picturesque garden views, enhancing the overall experience.
Best Western Priory Hotel Location
Tollgate,
Bury St. Edmunds,
United Kingdom,
IP32 6EH,
Suffolk
Map view
Tollgate,
Bury St. Edmunds,
United Kingdom,
IP32 6EH,
Suffolk
City landmarks
Landmark
Abbey Gardens
1.3
mi
Church
St Edmundsbury Cathedral
1.4
mi
Museum
Moyse's Hall Museum
1.2
mi
Amusement Park
CurveMotion
4500 ft
Landmark
The Abbey
1.4
mi
Church
Church Of St Martin
3200 ft
Landmark
Bury St Edmunds Boer War Memorial
1.1
mi
Landmark
Hidden Gardens of Bury
4900 ft
Landmark
St George
3500 ft
Landmark
Lancaster Gospel Hall
2400 ft
Church
St Mary's Church
1.3
mi
Landmark
Hospital of St Saviour
2800 ft
Landmark
Northumberland Avenue Methodist Church
2900 ft
Museum
Suffolk Regiment Museum
1.4
mi
Landmark
The Old Cannon Brewery
4400 ft
Church
Saint John The Evangelist
4500 ft
Landmark
Kingdom Hall
3400 ft
Landmark
Beacon Church
3500 ft
Landmark
The Apex
1.3
mi
Church
Salvation Army Community Church
4100 ft
Church
All Saints Church
1.3
mi
Landmark
The Bury Framing Centre
4800 ft
Landmark
Drinking Fountain And Sundial
1.2
mi
Church
Garland Street Baptist Chapel
1.0
mi
Landmark
Cornhill Walk Shopping Centre
1.0
mi
Museum
Bury St Edmunds Guildhall
1.2
mi
Landmark
Bury St Edmunds Golf Club
1.6
mi
Landmark
Norah Lofts
1.0
mi
Landmark
Bury Town Football Club
1.0
mi
Church
Trinity Methodist Church
1.1
mi
Nearby
Lancaster Gospel Hall
2400 ft
Hospital of St Saviour
3200 ft
St George
3500 ft
Restaurants
Tollgate
900 ft
142 Fornham Road
Costa
4900 ft
Tesco
Rockers Cafe
4500 ft
Lamdin Road
Lime Indian Takeaway
5200 ft
13 St. Olaves Precinct St Olaves Road
Hilltop Cafe
4800 ft
Rougham Hill
Explore Bury St. Edmunds
Explore Bury St Edmunds
Moyse's Hall Museum
25 minutes' walk
Museum showcasing local history in a medieval building, with fascinating exhibits and occasional free admission days.
St Edmundsbury Cathedral
25 minutes' walk
Iconic cathedral known for its beautiful architecture and peaceful grounds, welcoming all visitors to explore its art and heritage.
CurveMotion
17 minutes' walk
Indoor trampoline park offering thrilling jumps and activities, great for families and thrill-seekers looking for excitement.
Tollgate
4 minutes' walk
Inviting pub with a cozy atmosphere, serving traditional British dishes and a great selection of ales. Reservations recommended.
The Old Cannon Brewery
15 minutes' walk
Brewery pub featuring house-made beers and a menu of hearty pub fare. Highlights include casual dining and outdoor seating.
The Abbey
30 minutes' walk
Historic ruins with beautiful gardens, often hosting events. Great for casual strolls or family picnic days.
Getting around town
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel offers a full breakfast at the price of GBP12.95 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2009
Number of rooms:
53
Reviews and Ratings
What past guests shared about their stay
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Pros
Friendly staff
Comfy bed
Good breakfast
Parking space
Cons
Dated hotel
Understaffed
No fresh water
Unserviced room
Guest reviewsbased on 671 reviews
Mason from United States
Family with children
Classic Double Room Non-Smoking
3 nights in October 2025
|
Reviewed:January 16, 2026
8.5/10
a wonderful stay!
ample parkingiron boardplush towelsvaried menu
the hotel offers ample parking, a definite plus. my room had an iron with its board ready for use. the bathroom included plush towels. breakfast was comprehensive, with a varied menu.
the toilet roll holder in my room needed a little fixing, it was slightly away from the wall.
Service
9/10
the staff members i interacted with were consistently helpful and courteous. danny and john especially were very good too ensure everything was perfect. seth and sophie always offer a warm greeting each morning.
Location
8/10
the hotel is positioned perfectly. it is located on the west side of town, offering a quiet environment. the hotel also provides good parking, very convenient visiting the area.
0 Helpful
|
Aaron from United States
Business traveller
Family Room Double Single Beds
3 nights in November 2025
|
Reviewed:January 10, 2026
9/10
super hotel!
plentiful foodfriendly staffhelpful staff
i stayed in a family room. breakfast was good and plentiful. the staff was friendly and helpful (especially at breakfast!).
0 Helpful
Walter from Germany
Business traveller
Classic Double Room Non-Smoking
3 nights in November 2025
|
Reviewed:December 08, 2025
8.5/10
simple and functional stay
helpful stafffresh cookiesclean roombreakfast surprise
the check in staff was very helpful. my room included fresh cookies baked on reception. the room was clean with some extra touches. breakfast had a few extra nice surprises.
signage made finding my room challenging.
Dining
9/10
the restaurant had a new menu with different choices. my favorite steak was still featured. a refurbishment in the restaurant made it look bright and elegant.
Location
8/10
the hotel has a pretty garden with seating and tables outside. summertime makes it lovely to sit outside with a drink and bite to eat. the outdoor space felt very relaxing.
0 Helpful
|
Christopher from United Kingdom
Single
Classic Double Room Non-Smoking
1 night in August 2025
|
Reviewed:November 16, 2025
9/10
wide rangeperfect vegetablelovely garden
the breakfast had a great selection. the carvery offered a wide range of vegetables cooked perfectly. i loved the garden and sitting there after my meal (it was sunny!).
my room's radiator did not work in the bathroom.
0 Helpful
FAQs
About Best Western Priory Hotel
How far is Best Western Priory Hotel from the city center of Bury St Edmunds?
The hotel is less than 2 km from the city center of Bury St Edmunds.
What dining options does Best Western Priory Hotel offer on-site?
The hotel features an award-winning Garden Restaurant and a lounge bar serving a range of meals and drinks.
Is parking available at Best Western Priory Hotel?
Free parking is available on-site for over 50 cars without the need for reservations.
What are some nearby restaurants to Best Western Priory Hotel?
Nearby restaurants include The Woolpack, Tikkatonic, Krazy Horse, and Double Dragon, all within 1 km.
What amenities are provided in the rooms at Best Western Priory Hotel?
Rooms feature free Wi-Fi, flat-screen TVs, electric kettles, and in-room service.
What leisure activities are available at Best Western Priory Hotel?
Guests can enjoy access to a golf course and landscaped gardens at the hotel.
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